Privacy Policy

This Privacy Policy explains how MEZANINO MODA COMERCIO DE ROUPAS E ACESSORIOS LTDA ("MEZANINO MODA COMERCIO DE ROUPAS E ACESSORIOS", "we") collects, uses and protects personal information when you visit mezaninomodaportal.com, browse our clothing and accessories, or buy from us. Effective date: 2026-10-23.

Who we are

We are a fashion retailer. We sell blouses, dresses, pants, light tailoring and accessories such as bags, belts and costume jewelry, in our physical store and through this website.

The company responsible for your information is MEZANINO MODA COMERCIO DE ROUPAS E ACESSORIOS LTDA, registration 28.583.143/0001-92, Rua Fernando Simas, 705, CONJ 113 - Bigorrilho, Curitiba - PR, 80430-190. Contact: [email protected] · +554132720123.

Information we collect

Information you give us. When you place an order, create an account, sign up for our e-mails or contact us, we collect your name, e-mail, phone number, and shipping and billing addresses. If you write to us about sizing, an exchange or a refund, we also keep the details you send.

Information collected automatically. This includes your device, browser, the pages and products you view, items added to your bag, and the cookies and similar technologies described below.

Information from payment processors. We receive confirmation that your payment was approved. We do not store full card numbers.

How we use your information

We use your information to:

process, ship and track your orders;

handle exchanges and refunds;

answer your questions;

send transactional messages such as order confirmations and shipping updates;

improve the website and our product pages;

prevent fraud.

With your consent where required, we also use it to send news about new collections and styling ideas and to measure our advertising.

Cookies, pixels and analytics

We use cookies and similar tools to keep your shopping bag working, to understand how visitors use the site, and to measure and personalize ads. These tools include:

Google Analytics, to understand site traffic.

Google Ads remarketing and conversion cookies.

The Meta Pixel and the Meta Conversions API, which send certain events, such as a page view, add to bag or purchase, directly from our server to Meta.

The TikTok Pixel.

Cookies and pixels from native advertising networks such as Taboola, Outbrain and NewsBreak.

These tools may receive your IP address, device and browser information, pages viewed and purchase events. Where the platform supports it, they may also receive hashed contact details.

No health or sensitive data sent to ad platforms

We sell clothing and accessories, not health products. We do not send health information, medical conditions, body measurements or any other sensitive personal condition to Google, Meta, TikTok or any native advertising network.

Our ad events describe only shopping activity on the website, such as viewing or buying a product.

Your choices about ads and cookies

You can block or delete cookies in your browser settings. Some site features, such as the shopping bag, may not work without them.

You can opt out of interest-based ads in each platform's ad settings: Google Ads Settings, Meta Ad Preferences and TikTok ad settings. For native networks, use the opt-out tools offered by Taboola, Outbrain and NewsBreak.

You can also opt out of Google Analytics with Google's browser add-on.

Sharing

We share information only in these cases:

with providers that help us operate, such as hosting, payments, shipping carriers, e-mail and analytics;

with the advertising platforms described above;

when required by law;

in a business transfer.

We do not sell your personal information.

Your rights

Depending on where you live (including California and other U.S. states), you may request access to, correction of, deletion of or portability of your information. You may also opt out of targeted advertising.

To make a request, write to [email protected]. We will not discriminate against you for exercising your rights.

Retention, security and children

We keep information only as long as needed for the purposes above or as required by law. For example, we keep order records for accounting and tax obligations. We protect your information with reasonable technical and organizational measures.

Our website is not directed to children under 13, and we do not knowingly collect their information.

Changes and contact

We may update this policy. The effective date above shows the latest version.

Questions: [email protected] · +554132720123 · Rua Fernando Simas, 705, CONJ 113 - Bigorrilho, Curitiba - PR, 80430-190.