Shipping

This policy explains how MEZANINO MODA COMERCIO DE ROUPAS E ACESSORIOS ships clothing and accessories ordered on mezaninomodaportal.com.

Processing time

Orders are processed within 2 business days after payment is approved.

Processing includes checking each piece and packing it carefully for transport.

We ship with standard and express carriers; the cost and estimated delivery time of each option are calculated at checkout from your address.

Free shipping on orders over $99.

The shipping cost for your order is shown at checkout before you pay. Delivery times are estimates.

You receive a tracking link by e-mail when the order ships.

If you have not received it, check your spam folder or write to [email protected].

Please check your shipping address carefully at checkout.

If you notice a mistake, contact us as soon as possible at [email protected] or +554132720123. We will try to correct it before the order ships.

Contact [email protected] within 7 days of the estimated delivery date and we will resend or refund.

If the package or an item arrives damaged, please include photos of the packaging and the item.